Services
Technical Document Creation
Creating technical marketing assets for sales tools
Elevate the Quality of Your Technical Documents
Ensure your technical documents create a competitive advantage by being accurate, clear, and consistent so that your customers trust the content to guide their decisions when buying and using your products.
Specialties
Product (or Technical) Data Sheets
You want your product data sheets to make a good impression so your customers have confidence in your quality. It’s not adequate that they have all the numbers. They also need to be readable, followed by the correct engineering units, grammatically correct, introduced by a strong value proposition, and consistent across the product line for easy comparison. Whether you are just trying to clean things up, push some revisions through the system, or create new documents, you need someone with technical writing skills and an eagle eye for the details to yield something you are proud to provide to your customers.
Technical Manuals
Customers expect the information to be correct, but when they are done well, technical manuals can also be a competitive advantage as you assert leadership in the industry! They need to explain the basics to a beginning user, while including all the details that the experts rely on. Diagrams, charts, tables, equations – all need to be accurate and ideally consistent even if different chapters were authored by different experts. You need someone who can make sure everything looks good so your technical manual is the go-to reference on your customers’ desks.
Technical Brochures
You likely have a graphics team that can lay out a beautiful brochure with all the appropriate brand standards, but you also likely have multiple contributors (subject matter experts, marketing, etc.). You need someone that can understand the technical content to:
1) bring it all together so it sounds like a single voice while maintaining the integrity of the message,
2) work with the graphic artist to ensure each new revision applies the intended changes without introducing new errors, and
3) search the photo stock gallery for striking images that relate to the topic.
Product Selection Guides
As a table or a flowchart, a product selection guide needs to be presented in a logical manner to help your customers easily and correctly find the product they are looking for. And if you want an automated filtering tool, it takes someone who understands how to translate the product data into a format that the programmers can work with.
Digitizing Old Charts
Have you been reusing charts that look like they were made in the 1970s because it’s all you have to work with? You have been looking for a way to take those old scanned documents and digitize them so the curves can be reformatted to fit your modern look and feel. No problem.
Gregg’s Experience…as a
Technical Document Creator
As Dow (then DowDuPont and finally DuPont) Water Solutions’ Business Communications’ technical expert, Gregg has over 6 years of experience collaborating with marketing, technical service, and research colleagues to author/edit/update hundreds of documents such as:
- Product data sheets
- Technical manuals
- Brochures
- Tech briefs
- Product selection guides
- Product selection tools (example: Periodic Table Product Selection Guide)
…as well as website content, all with a detailed focus on technical accuracy, consistent formatting and voice, proper branding, appropriate regulatory statements, and effective value propositions to enhance the business’s professional appearance and credibility with customers.
Gregg’s technical writing expertise is built upon years of experience in the water and syrup treatment fields, where he has a number of patents, technical publications, and technical presentations.

Related Skills
Communications
Content management
Customer support
Data analysis
Data visualization
Problem solving
Process documentation
Process optimization
Project management
Proofreading and formatting
Quality assurance
Six Sigma certified
Strategic planning
Teaching, coaching, and mentoring
Technical documentation
Technology utilization
Value proposition
Software & Hardware
Adobe Lightroom® photo editing software
Adobe Premiere Pro® video editing software
Apple iOS® operating system
Camtasia® video editing and screen recording software
JMP® statistical software
Microsoft Office® productivity suite
Microsoft Windows® operating system
Miro® collaborative online whiteboard platform
MindManager® mind mapping software
Snagit® screen capture and image editing software
Website/Content Management Tools
Documentum® content management system
MadCap Flare® content management software
Microsoft SharePoint® document management platform
Sitecore® content management platform
WordPress® content management system
Clients
Trusted by Top Companies



Testimonials
“Gregg, you are doing an awesome job!! Needs to be said.”
Matt R.
(regarding managing all of the details of 77 new product data sheets being prepared for publication)
“Thanks, Gregg, for your excellent work! Your precision on working up these product data sheets makes our business look pretty good.”
Brandon K.
“Thanks for your great support here. Once the PDS is released I will send it out to some colleagues and customers involved. It is a real pleasure working with you!”
Klaus-Dieter T.