Services
Experience Moderator Consulting
Moderating/producing online training experiences
Elevate the Quality of Your Online Courses
To facilitate engaging, impactful, best-in-class live online (aka, virtual) courses, you want to focus your attention on: 1) delivering your content, and 2) listening and responding to your learners’ comments and questions. You do NOT want to be worrying about the tech! Leave that to someone else. Some people call this role “Producer” or “Moderator” but we call it “EXPERIENCE MODERATOR” because the ultimate goal is to provide a great experience for your learners so they stay fully engaged and keep coming back for more.
Specialties
Facilitator Consulting
You are new to facilitating a virtual course, or you have been trying to do it solo for a while and now you realize that to smoothly execute an engaging session you need to offload the management of the tech – breakout rooms, polls, screen annotation, file drops, and audio/video troubleshooting – to someone else: an Experience Moderator. But you have questions…how to use the platform’s tools to achieve a high level of engagement; what tasks should and should not be delegated to your Experience Moderator; how to equip your Experience Moderator so they clearly understand the flow of the session. With 400+ sessions of experience, Gregg has the answers.
Experience Moderator Training
You already know who you want as your Experience Moderator. You have good chemistry with them, your learners will enjoy their personality, and they aren’t afraid of technology. But they just need some basic training to feel confident operating the tools on the specific virtual meeting platform (Zoom® meetings, Microsoft Teams® meetings, or Webex® meetings) as well as understanding the art of providing effective support to their Facilitator.
Experience Moderating
You know you want an Experience Moderator for an upcoming session or series of sessions, but you don’t have someone in mind yet to partner with you. That’s OK! Gregg or one of his trusted, highly-experienced Experienced Moderators can help!
Experiential Activity Licensing
Want to add an experiential activity to your course to really bring a specific learning objective to life? Gregg is always happy to talk about options and if you are interested to learn more, he can connect you to the leading experiential learning and development company to become licensed and trained to deliver one or more of their amazing programs.
Gregg’s Experience…as a
Support Facilitator
Since 2014 Gregg has worked alongside lead Facilitators to deliver high-quality, outcome-focused experiential training sessions in various roles and formats:
- Experience Moderator for more than 400 virtual sessions on Zoom® meetings, Webex® meetings, or Microsoft Teams® meetings
- Proctor at more than 100 in‑person or virtual sessions
- Video/Audio/Polling tech operator at in‑person sessions, utilizing video switchers, sound boards, and Slido® polling technology

Related Skills
Asynchronous online learning
Business simulation
Communications
Content management
Customer support
Experiential learning
Leadership training
Problem solving
Proofreading and formatting
Synchronous online learning
Teaching, coaching, and mentoring
Technology utilization
Video editing
Virtual Platforms
Howspace® learning platform
Microsoft Teams® meetings
Webex® meetings
Zoom® meetings
Software & Hardware
Apple iOS® operating system
Elgato Stream Deck® controller
Microsoft Office® suite
Microsoft Windows® operating system
Slido® polling software
Video switchers
Clients
Trusted by Top Companies


Testimonial
“Gregg is training anybody that I ask him to train in the support role for Facilitations with no notice.”
Fran R.